Training Our People


  • We select the best people and give them the best training, equipment and knowledge to perform an excellent job.
  • We want our people be able to have a career in cleaning and most of our senior team have progressed through the ranks.
  • We provide our people with a route to progress in the industry with the highest levels of training, formal qualifications and opportunities to progress.


Achieving Excellence


Achieving Service Excellence
Being successful is a huge motivator. We give our teams the skills, tools and opportunity to be successful. We ensure that all of our people understand what Service Excellence looks like and how they can achieve this.

Individual Performance
We value every individual’s contribution to the team and recognise their influence on performance standards.

Being Part of the Team
We want all of our people to enjoy being part of the Principle Cleaning Services team. We promote pride in a job well done and celebrate achievement, innovation and improvement.

Having the Right Skills for the Job
We give all of our people the best opportunity to enjoy their work and to advance their own personal development whilst delivering a high standard of service.

Customer Service Skills


  • We maintain a high level of supervision across every job as we know that this generates the attention to detail we pride ourselves on.
  • All of our public facing people receive bespoke customer service training delivered by our in-house training team.
  • Our customer service package has been developed in conjunction with industry leaders and rivals any hospitality training.
WordPress Video Lightbox