We have a structured training matrix, which provides a development plan for our people. Our in-house training team delivers a number of courses and we work closely with external training institutions to ensure that our staff have the knowledge and experience to work safely and effectively. On joining the company, new staff members undergo extensive induction training, which is reinforced by practical health and safety knowledge when specific work task training is delivered.
As part of our training processes, we are able to offer English lessons to staff where English is not their first language. All staff members undergo regular refresher training every six months. We have a hub license under BICSc for our qualified in-house training team to train and certify our staff to the BICSc Cleaning Professional’s Skills Suite.