Policies


Privacy Policy

At Principle Cleaning Services Ltd we are committed to safeguarding and preserving the privacy of our visitors. This Privacy Policy explains what happens to any personal data that you provide to us, or that we collect from you whilst you visit our site.

Information We Collect
In running and maintaining our website we may collect and process the following data about you:
i. Information about your use of our site including details of your visits such as pages viewed and the resources that you access. Such information includes traffic data, location data and other communication data.
ii. Information provided voluntarily by you. For example, when you register for information.
iii. Information that you provide when you communicate with us by any means.

Use of Cookies
Cookies provide information regarding the computer used by a visitor. We may use cookies where appropriate to gather information about your computer in order to assist us in improving our website.
We may gather information about your general internet use by using the cookie. Where used, these cookies are downloaded to your computer and stored on the computer’s hard drive. Such information will not identify you personally. It is statistical data. This statistical data does not identify any personal details.

You can adjust the settings on your computer to decline any cookies if you wish. This can easily be done by activating the reject cookies setting on your computer.

Use of Your Information
We use the information that we collect from you to provide our services to you. In addition to this we may use the information for one or more of the following purposes:
i. To provide information to you that you request from us relating to our products or services.
ii. To provide information to you relating to other products that may be of interest to you. Such additional information will only be provided where you have consented to receive such information.
iii. To inform you of any changes to our website, services or goods and products.
iiii. We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
If you have previously purchased goods or services from us we may provide to you details of similar goods or services, or other goods and services, that you may be interested in.

Storing Your Personal Data
We do not store any personal data unless we have your prior permission, all data is stored securely. Unfortunately the sending of information via the internet is not totally secure and on occasion such information can be intercepted. We cannot guarantee the security of data that you choose to send us electronically, Sending such information is entirely at your own risk.

Disclosing Your Information
We will not disclose your personal information to any other party other than in accordance with this Privacy Policy and in the circumstances detailed below:
i. In the event that we sell any or all of our business to the buyer.
ii. Where we are legally required by law to disclose your personal information.
iii. To further fraud protection and reduce the risk of fraud.

Third Party Links
On occasion, we include links to third parties on this website. Where we provide a link it does not mean that we endorse or approve that site’s policy towards visitor privacy. You should review their privacy policy before sending them any personal data.

Contacting Us
Please do not hesitate to contact us regarding any matter relating to this Privacy Policy at info@principleclean.com

Slavery and Human Trafficking Policy Statement

Slavery and Human Trafficking are activities made illegal by the Modern Slavery Act 2015. This Act introduced a number of measures to prevent slavery and human trafficking including reporting on our workforce, confirming that our employees are no enslaved or trafficked and actively monitor our supply chain.

Our workforce
Principle Cleaning Services is committed to do our part towards the prevention of modern slavery and human trafficking. The Company currently employs 2273 people, this includes our staff on site, Management and Head Office personnel.

All staff are vetted according to our Vetting Policy, paid above minimum wage and directly into their own bank accounts. The HR department is responsible for checking all new employee documents to ensure they comply with the policy.

Our Whistleblowing Policy ensures that employees are able to discuss any concerns they may have with a member of HR or Line Management. Staff are encouraged to communicate any suspicions they may have and if they think a colleague may be affected by slavery or trafficking. The Company has a confidential email address to HR as well as a helpline which is also run by HR where staff can air their concerns or leave a message should they wish to remain anonymous.

Our Supply Chain
The Company works with a number of subcontractors and suppliers who enable us to deliver our service to our clients. All our subcontractors must complete a pre-qualification questionnaire and supply compliance documentation before being approved. Our main subcontractors are closely managed by our Operations Team, compliance checks are made on a yearly basis, and quarterly KPIs are monitored.

Compliance audits of our subcontractors will also include checks on their own Modern Slavery Policies and company risk assessments. We have identified that our suppliers own supply chains may be a high risk where factory work, including out of the UK, may take place. It is therefore our responsibility to ensure that our suppliers are themselves monitoring their contractors.

Commitment to 2018
Principle Cleaning Services will ensure
• this policy is communicated to our workforce
• the vetting process is monitored and remains effective
• HR details are available to staff on all sites as is our Whistleblowing Policy
• Review risk assessment identifying potential high risk activities/areas
• Carry out random audits on our contractors in relation to vetting of staff and contractors

Principle Cleaning Service’ Board of Directors will remain committed to the prevention of Modern Slavery and Human Trafficking ensuring that an active approach is taken at all levels.

This policy will be reviewed and commitments made on annual basis by the Board.

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